FAQs

Your Questions are important to Sweet and Sassy Pets!

 

Where do your products ship from?  Except for products manufactured in Canada, almost all of our products are shipped from the United States. 

 

 

How long does it take for the items to ship? All orders are shipped directly from the manufacturer. The length of time it will take to arrive depends on the production time of the designer. Most orders ship within 3-4 business days. If ship time is longer than the average 7 days it will be listed in the product descriptions. Please expect to add 2-10 days for holiday orders. Some products will be charged an extra shipping surcharge.

 

 

When will I receive my order?  It will depend on the product you ordered, its availability and where the product is being shipped to.  We do our best for you to receive your items as quick as possible, but it will also vary depending on the shipping company and the selected shipping method. 

 

 

More questions coming soon!  Please feel free to contact us if you need more information.  We will be very happy to assist you!